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Old 08-01-2016, 10:22 PM   #1
gixxer760
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Default Botach tactical moved to Vegas

I know some people have had bad experiences but all my orders have went through and shipped in a day or two.

https://www.botach.com/we-are-moving/

guessing all the taxes and restrictions pushed them out of cali.
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Old 08-02-2016, 12:41 AM   #2
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old Botach tactical

I can second that, Used them 2 times, no problems, will buy from them again.
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Old 08-02-2016, 02:07 AM   #3
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No problems on any orders for me either.

Tom
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Old 08-02-2016, 02:38 AM   #4
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Only bummer is we have to pay sales tax now.
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Old 08-02-2016, 03:16 AM   #5
MAC702
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I never used to have problems, though did hear about them.

My last two orders still have items that went to backorder even though there was no indication of that status at the time that I ordered it. I've been waiting months for a pair of shoes that were on sale, and that's no big deal. I only ordered them because they were on sale. But the same thing happened with my FNAR magazines. They were the only place I saw that had them available. Until they got my money. Now they have been indefinitely backordered. Bad business practice.
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Old 08-02-2016, 08:03 AM   #6
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Ordered many times from them and they all went well. Now, we have to pay tax but I am good with that (supporting local business).

Yg
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Old 09-09-2016, 03:40 PM   #7
MAC702
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Add another 5 weeks to items that were "in stock" when I ordered them. Still waiting...

Quote:
Originally Posted by MAC702 View Post
I never used to have problems, though did hear about them.

My last two orders still have items that went to backorder even though there was no indication of that status at the time that I ordered it. I've been waiting months for a pair of shoes that were on sale, and that's no big deal. I only ordered them because they were on sale. But the same thing happened with my FNAR magazines. They were the only place I saw that had them available. Until they got my money. Now they have been indefinitely backordered. Bad business practice.
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Old 09-17-2016, 11:28 PM   #8
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Default Botach tactical moved to Vegas

Guys, send me an Message if you have any issues with orders placed. I work at Botach, was the first Vegas guy hired in July. My job is the website and I create all of the emails that go out.

Admittedly our customer service is crap... We are hiring people for that job right now and starting the training process. This is an area I have been arguing for 2 months now and it's slow going. But it is changing.

I can't make a ton of promises but I will do what I can to help out.
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Old 09-21-2016, 05:49 PM   #9
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Quote:
Originally Posted by Bigedmond View Post
Guys, send me an Message if you have any issues with orders placed. ....
Big shout out to Bigedmond. I told him about my two orders and within a day he figured it all out and apologized for his company even though he had nothing to do with the errors. Looks like he can make a big difference if Botach uses him and takes his advice.

I'll be getting refunds for my items that are still unavailable.

I should mention that I never tried to call Botach or flood their inbox every single day. I was content to send an email and wait. Well, that didn't work, but Bigedmond did.

At this point, I would not hesitate to order from them again and take a chance on something still being in stock or at least getting taken care of when it isn't.
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Old 10-16-2016, 10:51 AM   #10
Rabbity
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For certain items could there be a possibility of on-site pickup?
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